Our teams help you to manage malfunctions or resolve possible technical problems. We offer you an assistance service that will provide a system diagnostic in the shortest possible time with repairs if necessary.
Telephone assistance: Our telephone assistance team is available on a dedicated emergency line. They answer your questions and provide their expertise for a first diagnostic and suggest suitable solutions.
Remote monitoring & maintenance: In the event of an emergency, our remote maintenance technicians can connect to your system in order to check its operating parameters and provide you with a precise analysis and instructions to make your system operational as soon as possible.
On-site maintenance: In some cases, assistance by telephone is not enough to resolve all possible malfunctions. In this case, Air Liquide technical experts can come to your site to perform the necessary work.